Privacy Policy

Effective Date: 1 July 2025

DayPass Retreat Limited (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

  • Personal information: Name, email, phone number, payment details, booking history.

  • Usage data: IP address, browser type, device information, pages visited.

  • Location data: When you enable location-based features.

  • Cookies: See section 6 for details.

2. How We Use Your Information

  • To process bookings and payments.

  • To communicate with you about your reservations.

  • To personalize and improve your experience.

  • To comply with legal and regulatory obligations.

3. Sharing of Information

We may share your data with:

  • Partner hotels to fulfill bookings.

  • Payment processors for transactions.

  • Legal authorities if required by law.

4. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill bookings and provide services.

  • Comply with legal, accounting, and reporting requirements.
    After this period, data is securely deleted or anonymized.

5. International Data Transfers

Your data may be stored and processed outside your country, including Hong Kong SAR, Thailand, Vietnam, and other Asia-Pacific (APAC) countries. We implement safeguards to ensure adequate protection in line with applicable laws.

6. Cookies

Our website may use essential cookies to ensure the proper functioning of the site (e.g., maintaining sessions and security). At present, we do not use cookies for tracking or advertising. If we introduce analytics or marketing cookies in the future, this policy will be updated, and you will be notified where required.
You can control cookies through your browser settings, including blocking or deleting them.

7. Data Security

We implement reasonable administrative, technical, and physical measures to protect your data from unauthorized access, use, or disclosure.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted immediately.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Your Rights

You have the right to access, correct, delete, restrict, and request portability of your personal data. You may withdraw consent at any time and file complaints with local data protection authorities.

11. Changes to This Policy

We may update this policy periodically. Updates will be posted with revised dates.

12. Governing Law

This policy is governed by the laws of Hong Kong SAR. We also strive to comply with local data protection laws in Thailand, Vietnam, and other APAC countries where we operate.

Contact Us

DayPass Retreat Limited
Company Registration No.: 2094730
Business Registration No.: 78061731
Unit 2A, 17/F, Glenealy Tower
No. 1 Glenealy, Central District, Hong Kong SAR
Phone: +852 5803 2309
Email: info@daypassretreat.com